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• When Booking your appointments, to reserve and guarantee your event date, we require a non-refundable retainer. Please note that this amount is dedicated strictly to scheduling and is separate from the total cost of services provided on the day of the event. Retainer consists of $50 for trial and special event appointments, and $100 for wedding day appointments. Once the retainer payment is received, you will receive an email with a copy of our contract. Once the contract is signed the client is agreeing to have these services on the day of the event. Services may not be removed, once client agrees to terms. However, services can be added after agreements have been met, but only if availability allows for such adjustments.

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• If contract is not signed, dated, and sent back to us, your appointment has not been recorded into our booking system. We will only hold that spot for 1 week or until a future inquiry comes in. A reminder will be sent and If a contract is still not received, you will lose your reservation for that day. 

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• Please note that booking a trial appointment does not automatically guarantee your wedding day appointment. Upon booking a bridal trial, please be sure to include wedding date, time, location, services needed, and any other information, so we can ensure that we are available for your special day or event.

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• Travel fees may vary and will be added to your quote if it is out of our San Diego radius. If more than one artist is traveling to your destination, they are each expected to be compensated for their travel. 

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• Parking is important information we like to request in advance. This will ensure your artist to arrive early to your appointment and plan for parking accommodations, if needed. If artist needs to pay for parking on the day of your appointment, all parking fees (per artist booked) will be added to any quoted services and inquiries at the end of your appointment.   

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• Pricing services listed on our website are subject to change due to costs, Prices will NOT change for clients who booked prior to any price changes and have signed contract with original quoted rates listed.

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• Acceptable forms of payments: PayPal, Venmo, Zelle, and **Cash Exception** if approved in advance.

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• **CASH EXCEPTION ONLY** if mentioned in advance of the appointment date. If approved, cash can be received in advance before the start of any services, and as one organized payment transaction. (We will NOT be excepting cash payments as individual services from bridal groups, as this causes delays, payments issues, and will NOT be accepted.)